04-13-2005, 10:11 PM
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pixie of the wood
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Join Date: Apr 2004
Posts: 10,575
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if you need any help with that, lil...lemme know  |
04-13-2005, 10:12 PM
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pixie of the wood
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Join Date: Apr 2004
Posts: 10,575
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Quote:
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Originally Posted by BIGbad
Ok sooooo it worked when I tried it again  ....but it doesn't make me any less pissed off! :bang: |
methinks someone could use a nice relaxing
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04-13-2005, 10:45 PM
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Registered User
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Join Date: May 2001
Location: Rochester N.H.
Posts: 4,134
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My oldest daughters,ex-husband,is a cable installer for Comcast.It has changed hands,three times.that I know of.When I first met him,it was Continental Cablevision,then ATT,now Comcast.I only knew of their television
service,but it stands to reason,that they also have computer lines.Locally,we
have Comcast & Metrocast.Your town signs a contract,with the cable provider & that's all that you can get.My TV service & also my computer lines,
are with Metrocast.If you have trouble with your computer,they have a Tech.
Service # that you can call.(Not the regular cable #)Doesn't Comcast,have the same feature?I would check it out if I were you guys!I always found,that
the squeaky hinge,gets the oil.Motto-Bitch,Bitch,Bitch.If you didn't pay your
bill,on time.They'd Bitch Irish
__________________
Irish---Better to be dead & cool,then alive & uncool!
(Harley Davidson & the Marlboro Man)
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04-13-2005, 11:12 PM
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Pixies Den Mother
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Join Date: Mar 2002
Location: No-Hockey Land, dammit!!
Posts: 11,897
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They don't call it COMCRAP for nothing. I had it back in Michigan. When it changed to COMCRAP from Mediaone I was offline for over a week because my connection wouldn't stay connected. Finally figured out some asshole was hacking into the system and stealing IP addresses. I ended up on the phone with the tech support bigwigs in NJ to help them figure it all out. Then they said 'tell your local office we said to give you two months free for all the problems'.......yeah, sure...like the local office is gonna take my word for it.
All I can say is I'm so glad I don't have to deal with those losers any more. I'd go back to a dialup connection rather than deal with those assholes. I'm so sorry everyone is having such a miserable time with them.
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04-14-2005, 12:16 AM
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Turn it up!
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Join Date: May 2001
Location: Music City
Posts: 9,293
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I'm giving Comcrap the national DumbAss of the week award after tonite...when I called their service line during the 2nd straight evening of service interuption, I got the recorded message system again...we are experiencing high call volume, blahblahblah...they suggest that if I want to do something like PAY MY BILL I should try going online at WWW.comcast.net...THEN they add that they are experiencing network problems in the middle TN area...yeah, right, 
__________________
Plug me into somethin'
If the theory does not conform to the facts, then the facts must be discarded.
No good deed ever goes unpunished
Never argue with an idiot. He'll drag you down to his level, & beat you with experience.
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04-14-2005, 05:45 AM
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♦*♥Moderatrix♥*♦
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Join Date: Nov 2001
Location: on top of it all
Posts: 50,568
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They will get a call from me today now that I am rested and can be logical in my complaints.
Yeah Comcast sucks but it's my only choice and it still beats the hell out of dial up!
Problem is they know that  |
04-14-2005, 09:47 AM
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Turn it up!
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Join Date: May 2001
Location: Music City
Posts: 9,293
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Quote:
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Originally Posted by Lilith
Yeah Comcast sucks but it's my only choice and it still beats the hell out of dial up!
Problem is they know that |
Ain't it the truth...they know ya won't go back, they entice you with a giveaway "introductory offer", then they slam it to ya every month without any lube, & we all continue to pay for the priviledge of getting shafted...which is exactly why we all get so steamed when these breakdowns occur...for the price we pay, the reliability should not be an issue...
Still not as bad as the situation when I 1st got comcast a few years ago...they were originally on the Excite@home net, now that was a fiasco wrapped up with a disaster...Excite went under without any warning, & Comcast was trying to "help" us thru by suggesting everybody sign up for NetZero for the duration... 
__________________
Plug me into somethin'
If the theory does not conform to the facts, then the facts must be discarded.
No good deed ever goes unpunished
Never argue with an idiot. He'll drag you down to his level, & beat you with experience.
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04-14-2005, 10:43 AM
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Manwhore
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Join Date: Jan 2002
Location: Pacific Northwest
Posts: 15,495
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My understanding is their main DNS server keeps going down. When you plug in the address http://www.yahoo.com the DNS server translates the URL to the actual IP address of that website. In this case you would be sent to http://66.94.230.44
They best be doing some serious pro-rating! |
04-14-2005, 11:20 AM
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pixie of the wood
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Join Date: Apr 2004
Posts: 10,575
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i hope so^^^
the rebooting of router and motem seemed to work very well last night. my dino-puter is working faster than it ever did...EVER.
they just put in the groundwork for fiber optics in our neighborhood a few weeks ago...it's the same $$ as dsl so i think we will eventually go with that. i know bigbad would really miss his dvr and the ability we have to do anything with our tv except go forward in time, so i think well be sticking with comcast insetad of getting a satellite. comcast has actually always been pretty good to us. i haven't called them yet but i'm sure if they don't pro-rate our bill they will at least give us a few free movie coupons. plus i love that when i call the puter help line (when they are not overloaded w/ calles that is  ) they are always willing to help me out, even if it has nothing to do with them and everythign to do w/ my dino. and they don't cahrge a dime for it...well, not directly anyway. i'm sure it's wrapped into other costs. |
04-14-2005, 11:22 AM
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♦*♥Moderatrix♥*♦
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Join Date: Nov 2001
Location: on top of it all
Posts: 50,568
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I just got off the phone with them. They made me deal with the techie peeps first ...grrrrrrrrrrrrrrr! "No we can't tell you why or how long we expect this to continue."
In my area, rebooting the modem/puter did nothing...I went to bed with it still down.
Our problems have been for quite some time now, the pro-rated a week off my bill.
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04-14-2005, 11:28 AM
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pixie of the wood
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Join Date: Apr 2004
Posts: 10,575
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that's not too bad...are you satisfied w/ a week?
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04-14-2005, 11:34 AM
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♦*♥Moderatrix♥*♦
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Join Date: Nov 2001
Location: on top of it all
Posts: 50,568
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Not really, because this problem has been going on here for more than a week and I am really very tired of having to deal with the the tech people who have no power to help me because it's their problem not mine. I don't appreciate being transferred to a calling center overseas when all I want is an answer and compensation for them being unreliable. If I have to get another ISP because they are down so often, then why keep them. * shrugs*
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04-14-2005, 11:40 AM
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pixie of the wood
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Join Date: Apr 2004
Posts: 10,575
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ya know....i once threatened to go back to dail-up and they gave me a reduced bill for 4 months...we usually pay 30$$-ish and they gave it to me for $19.95. don't know if that helps...
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04-14-2005, 11:49 AM
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♦*♥Moderatrix♥*♦
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Join Date: Nov 2001
Location: on top of it all
Posts: 50,568
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I told them that if they were going to continue to be unreliable it only made sense for me to switch to DSL.
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04-14-2005, 12:00 PM
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pixie of the wood
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Join Date: Apr 2004
Posts: 10,575
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i just called...they gave us two weeks, works out to about 20 bucks. the guy said the situation is NOT resolved yet but soon should be...server problems...no shit shirlock
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