Ain't it the truth...they know ya won't go back, they entice you with a giveaway "introductory offer", then they slam it to ya every month without any lube, & we all continue to pay for the priviledge of getting shafted...which is exactly why we all get so steamed when these breakdowns occur...for the price we pay, the reliability should not be an issue...

Still not as bad as the situation when I 1st got comcast a few years ago...they were originally on the Excite@home net, now that was a fiasco wrapped up with a disaster...Excite went under without any warning, & Comcast was trying to "help" us thru by suggesting everybody sign up for NetZero for the duration...

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