They said the opposite - that the sleeved ones are quieter than the ball bearing ones. Oh well, it was $3 for the fan. I'm also having them install a $50 AGP GeForce 4 card, with 64MB RAM on it, which is what I have the shared RAM set to. And they have my permission to change my secondary 13GB drive to primary, format it, and reinstall Win98SE. Hopefully I'll have it back tomorrow or Thursday.