I have been reading with some amusement the thread on great customer service. the way the service agent handled the loudmouthed asshole was great

recently I chalked up a noteable one myself

I was parked in a K Mart car park and was slowly moving out when a young couple walked straight in front of me with out looking and I had to brake suddenly to avoid running into them.

the male turned around and yelled at me

"watch it!!! she is pregnant" in a very beligerant tone

I replied "well don't blame me for that"

There were quite a few people around who burst into laughter and the guy and his pregnant companion quickly moved on with red faces.

It made MY day anyway LOL