Comcast
 

Does anyone else have Comcast as their cable internet provider???


I have been having the worst service and I hear it's happening nationally. Week and a half til finals and they want to screw around now. Every evening it's the same thing ....grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr!!!!!!

Anyone else have them and experiencing troubles?

yep! can't even get anyone to answer the damn help line ......grrrrrrrrr!

Any excuse being provided by Comcast? Have they overloaded their cable lines?

not that i now of....just widespread outages in our area WHich is apparently a lie cause lil and i aren't in the same area at all :p

what i don't get is why yahoo and pixies and a few other pages seem to work ok...slow, but ok...and google plus a bunch of others don't work at all. :confused:

I can use Yahoo messenger but not the mail system ...Wyndy my local # has a recording saying they are doing National Maintenance. Aqua said they are having server problems. This has been off and on for a week...I want some $$$$$$$$$ back. If I can't depend on them when I need them most then why should I bother paying them $192384728957238957437828952389756 a month ......

:rant:

they have always been good about pro-rating our bill when i bitch.

Do they? [bitch] dialing Comcast[/bitch]

All ours says is that they can't even take my call because of the high call volume and please call again later. I'm with Lil I want my bill reduced!

It has been every evening for over a week.College kids are scrambling to write last minute papers here and Comcast is being unreliable. I wonder if this will have a profound affect on the overall student population GPA this semester. Comcast is the ONLY cable provider in my area.

from bigbad through yahoo... Now the message is saying that you need to unplug your modem and up plug your router (if you have one) and then reboot. DUH that was the first thing that I tried! Then the message follows with if you want to talk to a representative that you will experience a long wait. All they are trying to do is by themselves some time so that you try this futile exercise and then call back what the hell do they think we are stupid! :rant: Then I was freaken cut off in the middle of my rant by CRAPCAST and I had to retype the rant, ARGH!

Someone should send them this URL :p

The reason we get this site is cause i'm sexing up the server boys :D

It's been the tradition for 4 years almost now:p

Ok sooooo it worked when I tried it again :hair: ....but it doesn't make me any less pissed off! :bang:

if you need any help with that, lil...lemme know ;)

methinks someone could use a nice relaxing







































:bj:

My oldest daughters,ex-husband,is a cable installer for Comcast.It has changed hands,three times.that I know of.When I first met him,it was Continental Cablevision,then ATT,now Comcast.I only knew of their television
service,but it stands to reason,that they also have computer lines.Locally,we
have Comcast & Metrocast.Your town signs a contract,with the cable provider & that's all that you can get.My TV service & also my computer lines,
are with Metrocast.If you have trouble with your computer,they have a Tech.
Service # that you can call.(Not the regular cable #)Doesn't Comcast,have the same feature?I would check it out if I were you guys!I always found,that
the squeaky hinge,gets the oil.Motto-Bitch,Bitch,Bitch.If you didn't pay your
bill,on time.They'd Bitch Irish

They don't call it COMCRAP for nothing. I had it back in Michigan. When it changed to COMCRAP from Mediaone I was offline for over a week because my connection wouldn't stay connected. Finally figured out some asshole was hacking into the system and stealing IP addresses. I ended up on the phone with the tech support bigwigs in NJ to help them figure it all out. Then they said 'tell your local office we said to give you two months free for all the problems'.......yeah, sure...like the local office is gonna take my word for it.
All I can say is I'm so glad I don't have to deal with those losers any more. I'd go back to a dialup connection rather than deal with those assholes. I'm so sorry everyone is having such a miserable time with them.

I'm giving Comcrap the national DumbAss of the week award after tonite...when I called their service line during the 2nd straight evening of service interuption, I got the recorded message system again...we are experiencing high call volume, blahblahblah...they suggest that if I want to do something like PAY MY BILL I should try going online at WWW.comcast.net...THEN they add that they are experiencing network problems in the middle TN area...yeah, right, :ahole:

They will get a call from me today now that I am rested and can be logical in my complaints.

Yeah Comcast sucks but it's my only choice and it still beats the hell out of dial up!

Problem is they know that :(

Ain't it the truth...they know ya won't go back, they entice you with a giveaway "introductory offer", then they slam it to ya every month without any lube, & we all continue to pay for the priviledge of getting shafted...which is exactly why we all get so steamed when these breakdowns occur...for the price we pay, the reliability should not be an issue...

Still not as bad as the situation when I 1st got comcast a few years ago...they were originally on the Excite@home net, now that was a fiasco wrapped up with a disaster...Excite went under without any warning, & Comcast was trying to "help" us thru by suggesting everybody sign up for NetZero for the duration... :rolleyes2

My understanding is their main DNS server keeps going down. When you plug in the address http://www.yahoo.com the DNS server translates the URL to the actual IP address of that website. In this case you would be sent to http://66.94.230.44

They best be doing some serious pro-rating!

i hope so^^^
the rebooting of router and motem seemed to work very well last night. my dino-puter is working faster than it ever did...EVER.
they just put in the groundwork for fiber optics in our neighborhood a few weeks ago...it's the same $$ as dsl so i think we will eventually go with that. i know bigbad would really miss his dvr and the ability we have to do anything with our tv except go forward in time, so i think well be sticking with comcast insetad of getting a satellite. comcast has actually always been pretty good to us. i haven't called them yet but i'm sure if they don't pro-rate our bill they will at least give us a few free movie coupons. plus i love that when i call the puter help line (when they are not overloaded w/ calles that is :p ) they are always willing to help me out, even if it has nothing to do with them and everythign to do w/ my dino. and they don't cahrge a dime for it...well, not directly anyway. i'm sure it's wrapped into other costs.

I just got off the phone with them. They made me deal with the techie peeps first ...grrrrrrrrrrrrrrr! "No we can't tell you why or how long we expect this to continue."

In my area, rebooting the modem/puter did nothing...I went to bed with it still down.

Our problems have been for quite some time now, the pro-rated a week off my bill.

that's not too bad...are you satisfied w/ a week?

Not really, because this problem has been going on here for more than a week and I am really very tired of having to deal with the the tech people who have no power to help me because it's their problem not mine. I don't appreciate being transferred to a calling center overseas when all I want is an answer and compensation for them being unreliable. If I have to get another ISP because they are down so often, then why keep them. * shrugs*

ya know....i once threatened to go back to dail-up and they gave me a reduced bill for 4 months...we usually pay 30$$-ish and they gave it to me for $19.95. don't know if that helps...

I told them that if they were going to continue to be unreliable it only made sense for me to switch to DSL.

i just called...they gave us two weeks, works out to about 20 bucks. the guy said the situation is NOT resolved yet but soon should be...server problems...no shit shirlock

By dial-up,are you referring to one that uses your phone line?Please excuse me,I'm almost computer illiterate.I originally had AOL.At the time,I was doing
alot of temp work(mostly for ManPower)If I was on the computer & they called me for a job,they'd get a busy signal & call someone else.Understandable,because they have contracts to fulfill.I switched for just this reason.I was losing too much work.Whoever wanted a satellite,forget it.I
have had many friends,that got them & were very dissatisfied! Irish

ok ........how bout you call for me next time?

sure thing ;)
i am always sweet as candy, and use my bestest little girl voice...gets me whatever i want, ever time :D :p

irish...dail up = phone line

Yeah, I suppose I should not have threatened to flog their server boys :spank:

Hope you guys get your cable modem up and running soon.

I just got rid of dsl and am back to dial up :( Grrrrrr

But when I had comast a few yrs ago it was good- when we move we will be back with comast. Cant wait.

30$$-ish?
I pay 50$$-ish a month! :eek:

Although I am happy with 4Mbps. :D

My cable plus 1 digi TV thingy and no premium channels is $116

i was waaaaaaaaay off. it's $42.95/mo for what they call silver o/l cable motem. all of our media is through comcast and i had to check the bill breakdown. works out, after all is raped and pillaged, to about 90$$/mo
/me needs to [ay more attention to the $$$$

I also have no other Comcast services... if I did I would pay $42.95 for internet and then whatever godawful amount for cable tv.

the dvr is worth it....it makes bigbad soooooo happy! and it's only 10$
the cable is 25$ and then all other sundries get nickled and dimed: modem rental, franchise fee, event sales tax(??? dunno what that is), another franchise fee, fcc fee, sales tax fee, the free fee that insn't so free, and don't forget the bend over, we are gonna fuck you up the ass and make you pay for it cause we know you LOVE it fee. <~~~~don't mind that last one so much :p